Last updated: April 27, 2026
This Privacy and Cookies Policy explains how FR TRAVEL, VIAGENS E TURISMO, LDA, with NIPC 510024300, collects, uses, stores, and protects the personal data of users of the website https://frtravel.pt, as well as the rights they have under applicable law.
The controller of personal data collected through the website is:
FR TRAVEL, VIAGENS E TURISMO, LDA
Trade name: FR Travel
CNPJ: 510024300
Commercial Registration: registered with the Commercial Registry of the district of Viseu
Address: Rua Adelino Azevedo Pinto, nº30 R/C 3510-224 Viseu
Email: geral@frtravel.pt
Telephone: (+351) 232 406 610 (National landline call)/ (+351) 927 510 801 (National mobile call)
RNAVT: 3119
FR Travel may collect and process, depending on the user’s interaction with the website, the following categories of personal data:
• name;
• email address;
• telephone or contact number; • City;
• Content of messages sent through website forms;
• Information submitted in quote requests;
• Information sent in applications or recruitment contacts;
• Technical browsing data, including IP address, device type, browser, and technical logs associated with website use;
• Data collected through strictly necessary cookies and, if used, other cookies subject to consent.
Personal data may be collected when the user:
• fills out and submits contact forms;
• requests a quote;
• submits an application through the “Work with us” page;
• communicates with FR Travel by email or telephone;
• browses the website;
• accepts, where applicable, the use of non-strictly necessary cookies.
FR Travel processes personal data for the following purposes:
• responding to contact requests, information, and quotes;
• managing communications with clients, potential clients, and candidates;
• analyzing applications and recruitment processes; • To guarantee the operation, security, and technical management of the website;
• To comply with legal, regulatory, fiscal, or administrative obligations;
• To exercise or defend FR Travel’s rights in case of litigation.
The processing of personal data is carried out based, as applicable, on the following grounds:
• Pre-contractual steps, when the user requests contact, a quote, or a proposal;
• Contractual performance, when a service provision contract is entered into;
• Compliance with legal obligations;
• Legitimate interest of FR Travel, in particular in the management of the website, security, responding to contacts, and organizing the recruitment process;
• Consent of the data subject, whenever legally required, particularly for cookies that are not strictly necessary, should they be used.
Personal data may be communicated to third-party entities that provide services to FR Travel only to the extent strictly necessary, namely:
• Website hosting and maintenance providers;
• Technology and IT service providers;
• Email and communications service providers;
• Accounting, legal, or administrative consultants;
• Public authorities, when there is a legal obligation or legitimate request.
FR Travel seeks to ensure that any third parties processing data on their own behalf offer adequate guarantees of confidentiality and data protection.
Whenever a service provider is located outside the European Economic Area, or uses infrastructure outside that area, FR Travel will seek to ensure that these transfers occur only with adequate guarantees and under legally permissible terms.
FR Travel retains personal data only for the period necessary for the purposes for which it was collected and, where applicable, for the legally required periods.
In particular:
• Data relating to contact requests and quotes will be kept for the period necessary for the management of the request and any commercial follow-up;
• Data relating to recruitment will be kept for the period necessary for the analysis and closure of the respective process, unless there is a legal obligation or consent from the data subject for additional retention;
• Data necessary for compliance with legal obligations may be kept for the legally applicable periods.
FR Travel adopts appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access or any other form of unlawful processing.
However, no transmission or storage system is absolutely secure, therefore FR Travel cannot guarantee absolute security, without prejudice to adopting reasonable and adequate protection measures.
Under applicable legislation, the data subject may exercise, where applicable, the following rights:
• right of access;
• right of rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability;
• right to withdraw consent, when the processing depends on this basis, without compromising the lawfulness of the processing carried out previously.
The exercise of these rights can be requested via email geral@frtravel.pt.
If you consider that the processing of your personal data violates the law, you can still file a complaint with the National Data Protection Commission (CNPD).
The website https://frtravel.pt uses cookies that are strictly necessary for its operation, security, navigation and management of cookie preferences.
Strictly necessary cookies do not depend on prior consent, insofar as they are indispensable for the basic functioning of the website.
If analytical, functional, marketing, or third-party cookies that are not strictly necessary are implemented, their use will depend on the user’s prior, free, specific, and informed consent, through the cookie management mechanism available on the website.
The user can, at any time, configure or block cookies through their browser, without prejudice to the fact that certain website functionalities may be limited.
FR Travel reserves the right to update this Privacy and Cookies Policy at any time. Any changes will be published on this page, indicating the respective update date.
